Privacy Policy

Effective Date: July 10, 2026

At Franco’s Auto Repair, Inc. (“Franco’s Auto Repair,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request services, or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full Name
• Phone Number
• Email Address
• Vehicle Information
• Service Requests
• Appointment Details
• Messages submitted through our website

We may also automatically collect certain technical information, such as:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Date and Time of Visits
• Referring Website

How We Use Your Information

We use the information we collect to:

• Schedule and confirm appointments
• Respond to service inquiries
• Provide automotive repair and maintenance services
• Send appointment reminders or updates
• Improve our website and customer experience
• Maintain business records
• Comply with applicable legal requirements

Communication

By submitting a form on our website or contacting us, you consent to Franco’s Auto Repair, Inc. contacting you regarding your service request by:

• Phone
• Email
• Text Message (SMS), where applicable

Standard messaging and data rates may apply.

Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance your browsing experience

You can disable cookies through your browser settings, although doing so may affect certain website features.

Third-Party Services

We may use trusted third-party service providers to assist with operating our business, including:

• Website Hosting
• Appointment Scheduling
• Email Services
• Payment Processing
• Website Analytics
• Marketing Services

These providers receive only the information necessary to perform their services and are required to maintain the confidentiality of your information.

Google Analytics

Our website may use Google Analytics to better understand how visitors interact with our website. Google Analytics may collect anonymous information through cookies to help us improve our website and services.

For more information about Google’s privacy practices, visit:

https://policies.google.com/privacy 

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to safeguard your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
• Maintain customer and business records
• Meet legal and regulatory obligations
• Resolve disputes

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your personal information, subject to legal requirements
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Franco’s Auto Repair, Inc.

Phone: (954) 922-8333

Website: https://francosautorepair.newwaymg.com/

Email: